Graphics by Peter Clark
Read the full post at Top 10 Most Effective UX Trends for 2021.
Top 10 Most Effective UX Trends for 2021
1. UX is the Stress Rx
Check Nielsen’s 10 Heuristics for User Interface Design to ensure your design adheres to basic rules and takes the stress out of online tasks.
23% of customers who had a positive experience told 10 or more people about it.
2. Forms Should Be Easy
Make dummy-proof forms that any user, of any ability, can complete.
50 % increase in successful first-time submission when form best practices are followed.
Source: One of a CHInd
3. Alerts Need to Work
Consult the USWDS style guide for a summary of alert components.
67% of users say that a poor website experience negatively affects their opinion of a brand.
4. Work and Collaboration Are Now Virtual
Become skilled at conducting user research in a remote setting.
85% of UX problems can be solved by testing 5 users.
5. Accessibility and Inclusivity Are Baked In
Don’t exclude the 1 in 4 adults in the US who live with a disability.
122.7 million Voice Assistant users in the United States.
6. Design Knows No Age
Put your prototype in front of an elderly user. What types of adjustments would better meet their needs?
~20% of internet users are over the age of 50.
7. Data Fluency is More Important Than Ever
Offer opportunities to make massive amounts of data more consumable with visual data.
60,000 times faster for human brains to process images over text.
Source: Boost Labs, Thermopylae Sciences + Technology
8. AI is Here to Stay
Look at the ways AI can be used to increase the value of solutions for clients and make tools easier for users.
55% of enterprises report increased customer related activities when deploying AI technologies.
9. Admins are Users, Too!
An effective, efficient administrative interface is easier for content managers to work with, creating less demand on their time.
$1 invested in UX brings $100 in return.
10. Multi-Talented Designers Rock
Consider taking an online course in user experience, Coursera offers an array of classes and certification programs.
320% increase in UX jobs in the last five years.
Source: U2B Education for Careers
- Contact us to learn more about applying UX to your next project
- Beyond Genericized UX: How to avoid McDonaldization of UX, or oversimplification of the design process, GovWebworks
- UX Playbook Part 1: How we identify project goals and user needs with heuristics, interviews, and surveys, GovWebworks