MCSO

Modern Justice Systems

Spotlight on digital transformation for courts and law enforcement

From sheriff’s offices to state court systems, GovWebworks partners with law enforcement and judicial agencies to modernize the digital tools that keep communities safe and informed. We’ve been helping the Multnomah County Sheriff’s Office redesign its public website and intranet and supporting statewide judicial branches in Colorado, Vermont, Maine, and New York to build accessible, secure, and user-friendly platforms that serve both citizens and staff.

By combining Agile development with deep expertise in government technology, we’ve helped agencies streamline operations, improve transparency, and ensure critical information is just a click away.

When it comes to public safety and justice, trust and accessibility are paramount. Citizens expect clear, reliable information and user-friendly systems that help them navigate complex processes. At the same time, law enforcement and judicial staff need efficient tools that support their work behind the scenes. In our work with agencies across the country we modernize digital platforms, ensuring that vital information and services are easy to find, secure, and accessible to all.

Below are highlights of our work with law enforcement and the courts.

Law Enforcement

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Multnomah County Sheriff’s Office: Law enforcement website uplift

Multnomah County Sheriff’s Office website on a mobile phone

The Multnomah County Sheriff’s Office (MCSO), Oregon’s largest county law enforcement agency, partnered with GovWebworks to modernize its public website and intranet to better serve both community members and staff. Facing outdated design, poor mobile responsiveness, and inconsistent content management, the project focused on improving access to critical public safety information, streamlining internal communications, and ensuring compliance with accessibility standards. Through discovery sessions, stakeholder collaboration, and an agile, Drupal-based approach, GovWebworks delivered a unified platform that enhances usability, performance, and security. The result is a modern, mobile-friendly, and accessible website and intranet that make it easier for MCSO to keep citizens informed, support law enforcement objectives, and maintain transparency with the public.

Courts

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New York Unified Court System: Judicial branch redesign

CURRENTLY IN PROGRESS: The New York Unified Court System (NYUCS) selected GovWebworks for a comprehensive redesign of its public internet and private intranet websites to enhance user experience, streamline navigation, and improve access to information. With over 16,500 personnel and approximately one million monthly website visitors, the NYUCS project includes migrating content to Drupal 10 and reorganizing content into task-based, end-user-focused, and subject-based categories. The redesign is being managed by GovWebworks using Agile methodologies to ensure the final product includes a modern design, robust search capabilities, and accessibility features. Other deliverables include a content standards and governance manual, training sessions, and post-project technical support. Key tasks also involve content scrubbing, testing, and iterative design development for the new site to be hosted on Acquia platforms.

Colorado Judicial Branch: Drupal redesign

Colorado Courts on a mobile device

The Colorado Judicial Branch (CJB) faced challenges with outdated technology and poor usability on its public website and intranet, resulting in confusing navigation, conflicting content, and accessibility issues. GovWebworks was selected to redesign and rebuild the website with a focus on user-centered design, accessibility, and mobile-friendliness. The project began with user research, focus groups, and stakeholder interviews to improve the site’s architecture, navigation, and content strategy. Using an agile Scrum process, the team implemented a robust Drupal CMS aligned with WCAG 2.1 AA standards. The redesigned site now offers an accessible, mobile-friendly platform with modern design, improved navigation, and a streamlined content strategy, meeting the needs of the public, legal professionals, and court administrators while ensuring sustainability and ease of maintenance.

Vermont Judiciary: Drupal modernization

Vermont Judiciary site on a mobile device

The Vermont Judiciary’s (VJ) website was becoming outdated and difficult to navigate, prompting a decision in 2016 to rebuild it. GovWebworks was selected for its expertise in state agency site redevelopment and content migration, using Drupal 8 to provide ease of use and interoperability with the Judiciary’s modernized court systems. The project focused on improving accessibility and user experience through extensive research on constituent needs, which guided the new site’s design, information architecture, and content strategy. Launched in 2017, the revamped site is mobile-responsive, compliant with accessibility standards (508 and WCAG AA), and features multi-lingual support and advanced search functionality, along with distributed content management and workflow controls for staff. We continue to provide Drupal updates to the latest versions for security and usability.

Colorado Judicial Department: Security grant management system

Colorado courthouse

The Colorado Judicial Department (CJD) sought a solution to streamline the distribution of state funds for courthouse security improvements, issuing an RFP to evaluate both commercial and custom solutions. After being selected for our domain expertise and understanding of project requirements, GovWebworks developed a grant management system using Spring and Hibernate Java frameworks, along with IceFaces and MyFaces UI elements, within the Department’s IBM Websphere environment. The resulting web application simplified grant applications, reviews, approvals, and fund disbursements. Following its success, a Phase II was completed to add features and integrate legacy systems, further strengthening the client relationship.

Maine Judicial Branch: Judicial information system

Maine courthouse dome

As our longest running public sector account. In 2006, the Maine Judicial Information System (MEJIS) was due for modernization after over a decade of use in its outdated COBOL framework, which lacked adequate documentation and required a detailed discovery process for replacement. GovWebworks led a cross-vendor team to retire the legacy system, designing an intuitive new interface integrated with the existing Oracle database. As part of the multi-year MEJIS2 modernization effort, GovWebworks was deeply involved in defining requirements, developing features, and conducting rigorous quality assurance to ensure the accuracy and reliability of each new system module. Our work with Maine Judicial Branch continues to support its mission to provide dependable, user-friendly technology that directly impacts citizens’ lives.

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