The Massachusetts Clean Energy Center (MASSCEC) is dedicated to accelerating the success of clean energy technologies throughout Massachusetts. In 2014, after turnover of some technical personnel, MASSCEC found itself in a position where it had become responsible for a number of aging tools and applications. The organization conducted an in-depth assessment of its online assets, and ultimately determined that it was time to find a professional IT vendor that would be capable of providing long-term, full-scope software consulting support, oriented towards the maintenance and renewal of MASSCEC's web presence, web-based tools, and resources.
Through a competitive bid process, Portland Webworks was identified as the best vendor for the job. Portland Webworks kicked-off the contract by engaging MASSCEC in a comprehensive discovery process, through which we carefully explored MASSCEC's priorities and long-term objectives with respect to resource redevelopment. In late 2014, we got started on the hands-on work by overhauling the organization's job board, enhancing its functionality through migration into a more powerful and sophisticated Drupal framework. We then proceeded to support a transparency initiative that involved a more broad-based, user-centric redevelopment of the organization's website. These redevelopment efforts encompassed an updated information architecture and a dramatic redesign that would make it easier for users to pinpoint information more rapidly.
Launched in early 2016, MASSCEC's updated, fully-responsive website is being considered an unqualified improvement for both the client and end users. Client stakeholders are extremely pleased with the streamlined, mobile-friendly design and architecture, which effectively guide user attention towards key information and core functionality. The customer has also reported a great deal of satisfaction with our technical implementation, which seamlessly incorporates multi-site control through use of Drupal's Domain Access module. Our solution has additionally made content management even more friendly to non-technical personnel, who can now truly manage both core and micro-site web publishing within the context of a simple, collaborative Drupal workflow. End users are likewise reacting very favorably to the enhanced functionality and modernized site design, as evidenced by a clear and convincing trend towards increased visitor engagement.