This month we're looking at Smart Content Connectors and human centered design, both of which are disrupting and solving issues for government websites and applications. Also, a nod to our People's Choice award winners. We appreciate your comments and suggestions for future topics.

What Civic Service Taught Me About Design

How a human-centered approach makes a difference for citizens

By Karin Carlson – As a user-experience (UX) designer for government projects, I was recently tasked with the painstaking process of going through a state health care application looking for discrepancies. The goal was to make one consolidated form that would simplify the application process, both for citizens applying for services, and government workers tasked with processing the form...

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Why Smart Content Connectors are the Future of Government Websites

And how to prepare your content

By Adam Kempler – I’ve been around long enough to see several major shifts in content consumption behavior, such as print to web, and web to mobile. The next big shift is already underway and drastically changing audience expectations for finding and consuming content. It's also changing how content needs to be created and distributed....

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And the Winners Are…

The year's most popular articles on the GovWebworks blog

People's Choice Awards recognize our exceptional team members In anticipation of the Oscars, GovWebworks/Portland Webworks has presented some awards of our own. A tradition since 2013, the People’s Choice Awards go to the top three employees with the most votes from the company as a whole...

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